Our Commitment To You

Privacy Policy

Effective Date: 4/6/2026 Last Updated: 4/6/2026 The Wooten Company, LLC ("Wooten," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information when you visit our website, apply to rent or lease one of our properties, become a resident or commercial tenant, or interact with us through our SMS messaging program. By using our website, submitting an application, becoming a resident, or opting in to our SMS messaging program, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information that helps us serve our applicants, residents, commercial tenants, and website visitors. The types of information we collect depend on how you interact with us. Information You Provide Directly This includes information you submit when you fill out a rental or lease application, request a tour, contact us through a form or by phone, opt in to receive SMS messages, sign a lease or other agreement, or otherwise communicate with our team. Examples include your name, mailing address, email address, phone number, date of birth, employment information, income verification, references, emergency contacts, and any other information required to evaluate an application or manage a tenancy. Information Collected Automatically When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, device type, pages viewed, referring website, and the date and time of your visit. This information helps us understand how visitors use our site and improve the experience. Information from Third Parties In connection with rental applications, we may receive information from background check providers, credit reporting agencies, prior landlords, and employers. This information is used solely to evaluate applications in accordance with applicable law. SMS Program Information When you opt in to our SMS messaging program, we collect your phone number, your consent to receive messages, and the content of messages exchanged with us.

How We Use Your Information

We use the information we collect to: Process rental and lease applications and verify applicant qualifications Manage tenancies, including lease administration, rent collection, and maintenance requests Communicate with you about your application, tenancy, account, or property Respond to inquiries, requests, and customer service needs Send SMS messages you have opted in to receive, including appointment reminders, maintenance updates, and general communication about your apartment or commercial space Operate, maintain, and improve our website and services Comply with applicable laws, regulations, and lease obligations Protect our rights, property, and the safety of our residents, employees, and the public

How We Share Your Information

The Wooten Company does not sell your personal information. We do not share your information with third parties for their own marketing purposes. We do not share your phone number, SMS opt-in data, or SMS message content with third parties or affiliates for marketing or promotional purposes. This information stays with us. We may share your information in the following limited circumstances: Service Providers: With trusted third parties who perform services on our behalf, such as background check providers, payment processors, IT and software providers, and communication platforms. These providers are only permitted to use your information to perform services for us. Legal Compliance: When required by law, court order, subpoena, or other legal process, or to respond to lawful requests from government authorities. Protection of Rights: When we believe disclosure is necessary to protect our rights, enforce our agreements, prevent fraud, or protect the safety of our residents, employees, or the public. Business Transfers: In connection with a merger, acquisition, financing, reorganization, or sale of all or a portion of our business or assets. With Your Consent: Any other sharing will only occur with your direct consent.

How We Protect Your Information

We take the security of your personal information seriously and use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include access controls, secure data storage practices, and regular review of our security procedures. While we work hard to protect your information, no method of transmission over the internet or electronic storage is one hundred percent secure. We cannot guarantee absolute security, but we are committed to using industry-standard practices to safeguard your data.

Your Choices

SMS Messages: You can opt out of our SMS messaging program at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message. To opt back in, reply START or contact us directly. Email Communications: You may unsubscribe from marketing emails at any time using the unsubscribe link included in those messages. Please note that we may still need to send you transactional or service-related communications regarding your application or tenancy. Website Cookies: Most web browsers allow you to control cookies through your browser settings. Disabling cookies may affect how parts of our website function. Access and Corrections: If you would like to review, update, or correct the personal information we hold about you, please contact us using the information below.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can take appropriate action.

Third-Party Links

Our website may contain links to third-party websites that we do not own or operate. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will post the updated policy on this page and update the "Last Updated" date above. We encourage you to review this Privacy Policy periodically.

How to Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: The Wooten Company, LLC 1675 E Seminole St, Suite B Springfield, MO 65804 Phone: (417) 883-8365 Email: information@thewootenco.com For SMS support, text the word HELP to (417) 883-8365.